Term Conditions

 Lulu Baby Shop Terms and Conditions

Introduction

Welcome to Lulu Baby Shop! By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

 Acceptance of Terms

By accessing and using the Lulu Baby Shop website, you accept and agree to be bound by these terms and conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our website or services.

 Use of the Website

1. *Eligibility*: You must be at least 18 years old to use this website and purchase products.

2. *Account Security*: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

 Orders

1. *Order Acceptance*: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason.

2. *Order Confirmation*: After placing an order, you will receive an order confirmation email. This email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

3. *Pricing*: All prices are listed in Kenyan Shillings (KES). We reserve the right to change prices at any time without notice. Prices do not include shipping fees, which will be added to your total order price.

 Payment

1. *Payment Methods*: We accept major credit cards, M-Pesa, and other payment methods as indicated on our website.

2. *Payment Security*: We use secure payment gateways to ensure the safety of your financial information.

 Shipping and Delivery

1. *Shipping Policy*: We ship to locations within Kenya. Shipping charges and estimated delivery times are provided at checkout.

2. *Delivery*: Delivery times are estimates and are not guaranteed. Lulu Baby Shop is not responsible for delays caused by shipping carriers or external factors.

 Returns and Exchanges

1. *Return Policy*: You may return products within 30 days of receipt for a full refund or exchange, provided they are in their original condition and packaging.

2. *Defective Products*: If you receive a defective or damaged product, please contact us within 7 days to arrange for a return, refund, or replacement.

 Intellectual Property

1. *Ownership*: All content on the Lulu Baby Shop website, including text, graphics, logos, images, and software, is the property of Lulu Baby Shop and is protected by copyright and other intellectual property laws.

2. *Use*: You may not use, reproduce, distribute, or create derivative works from any content on this website without our prior written permission.

 Limitation of Liability

To the fullest extent permitted by law, Lulu Baby Shop shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.

 Indemnification

You agree to indemnify, defend, and hold harmless Lulu Baby Shop, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of our website or products.

 Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles.

 Changes to Terms and Conditions

Lulu Baby Shop reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately upon posting.

 Contact Us

If you have any questions about these terms and conditions, please contact us at:

Lulu Baby Shop 

Email: support@lulubabishop.com 

Phone: +254 (0) 722 828 757 | 720 257 908

Address: Magunas Mall, Kenol, Kenya